Canceled Reports Still Being Sent

[eliseo_cruz]

We have a weekly report we cancelled 2 weeks ago and we're still getting it weekly. Going through the Scheduled Reports Manager, it's not showing up and we have a 

• Failure! One or more of your scheduled reports have permanently failed.

appearing. Can we get some help stopping these reports from getting sent to our users?

[jantzen_b · Accepted solution]

If you are still experiencing this error, you'll need to contact Client Care so they can dive deeper into your account - https://experienceleague.adobe.com/?support-solution=General#support