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September 7, 2021
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Can't load segment definition through "i" icon

  • September 7, 2021
  • 1 reply
  • 741 views

I am not able to load segment/filter definition when I click on "i" icon to access segment definition. This is happening in CJA.

 

I was also getting this message during a few attempts - 

"Please submit this error id to Adobe Client Care for further diagnosis: 1e19ba5d-6a49-4f63-8d94-894b1516f8db"

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Best answer by VaniBhemarasetty

@vashisth22 You might have to reach out to customer care with the Error ID to get the more details on the root cause of the error. It would be difficult to know on the root cause in this case. 

 

1 reply

VaniBhemarasetty
Adobe Employee
VaniBhemarasettyAdobe EmployeeAccepted solution
Adobe Employee
September 8, 2021

@vashisth22 You might have to reach out to customer care with the Error ID to get the more details on the root cause of the error. It would be difficult to know on the root cause in this case.