campaign values are not populating in Adobe workspace reports | Community
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Sriharshad
Level 2
May 28, 2021
Solved

campaign values are not populating in Adobe workspace reports

  • May 28, 2021
  • 4 replies
  • 2930 views

Hi Team,

 

I'm testing this URL https://accounts.meijer.com/manage/account/create#/user/createprofile?icid= test and storing the entire URL in a specific eVar. I don't see icid values in the adobe workspace reports. I'm able to see the Adobe server call(b/ss) is capturing the URL. Please let me know what causes the issue. 

 

Thanks in advance

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Best answer by Andrey_Osadchuk

This is likely happens because your implementation is configured for capturing ICID from the query string while the URL example you shared has ICID inside the hash part. You should either update the implementation or to change the links as follows:

https://accounts.meijer.com/manage/account/create?icid= test#/user/createprofile

 

Best wishes,
Andrey Osadchuk | Inspect Launch Implementation, Automate Classifications & Data Sources, Essential Bookmarks

4 replies

Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
May 29, 2021

This is likely happens because your implementation is configured for capturing ICID from the query string while the URL example you shared has ICID inside the hash part. You should either update the implementation or to change the links as follows:

https://accounts.meijer.com/manage/account/create?icid= test#/user/createprofile

 

Best wishes,
Andrey Osadchuk | Inspect Launch Implementation, Automate Classifications & Data Sources, Essential Bookmarks

    S
    SriharshadAuthor
    Level 2
    June 1, 2021
    Thanks for the reply, can you please see my comment for additional clarification.
    yuhuisg
    Community Advisor
    yuhuisgCommunity Advisor
    Community Advisor
    May 29, 2021

    Adding on to @andrey_osadchuk 's answer, are you intending to capture the ICID value in your Tracking Code / Campaign variable or in a dedicated eVar, like eVar7? Your post's title suggests the former, but your post itself suggests the latter.

    While you can configure AA to track Tracking Code / Campaign variables fairly easily from a specific query parameter (particularly if you're using Adobe Launch), tracking an eVar from a query parameter isn't so straightforward. 

      S
      SriharshadAuthor
      Level 2
      June 1, 2021
      Thanks for the reply, can you please see my comment for additional clarification.
      S
      SriharshadAuthor
      Level 2
      June 1, 2021

      The entire URL is sending to adobe servers but when we try to create a dashboard based on the URL in the adobe reports we are unable to see the URL with ICID values. (We are not trying to capture the campaign value. We are trying to pass the entire URL in eVar7and see the data in Adobe reports.)

      yuhuisg
      Community Advisor
      yuhuisgCommunity Advisor
      Community Advisor
      June 1, 2021
      Are you 100% confident that the ICID parameter is always added to the URL like what you expect it to?
      jantzen_b
      Adobe Employee
      jantzen_bAdobe Employee
      Adobe Employee
      June 1, 2021
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