Calculated metrics - "This metric is not enabled for this report suite"

Forum|Forum|5 years ago
January 7, 2021
6 replies
3273 views

Hello,

Since this morning, I'm seeing the following error message when dragging drop some calculated metrics (all the calculated metrics are not impacted).

Does anyone know why ? They were always working from the day they were created.

Thank you

Analytics

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Best answer by khurshid

Please report this to Customer Care so that we can look into this error.

iamjasona

Level 2

I'm noticing this, as well, with some of the standard Adobe calculated metrics. Have an existing Workspace project that had Revenue / Visits in it, but now getting an error on that metric that says "This metric is not enabled for this report suite". So, I create my own metric....and then attempt to do a Compare Time Periods on it. However, the Percent Change column now has the same message. Nice.

F

Fox_mulder007

Author

Adobe Employee

Hi @iamsasona, Thanks for the feedback. For instance if I choose "New visits" (which is one of our calculated metric), it is working on report A but not on report B which is really odd.

iamjasona

Level 2

Yep, I'm getting similar behavior there, as well! In some panels, the new Adobe Revenue / Visits calculated metric is functioning properly. Ditto with the Percent Change. Very odd, indeed.

khurshid

Accepted solution

Adobe Employee

Please report this to Customer Care so that we can look into this error.

S

StefanSprangers

Level 2

I'm having exactly the same issue. I hope Adobe will give priority in fixing this. I don't think it's very helpful to ask us to create a support ticket, since it seems to be a general bug that needs to be fixed on the Adobe side