Build Segment to Exclude Page Hits With Specific Link Instances

Question

Hello,

I am working on creating a segment that shows customer visits where they did not click on specific links on the specified page. When I set up the segment like below, it gives me almost 100% of the original page visits so I know it is not correct. Any help would be appreciated as this can better understand customers who don't engage with certain page areas

Main Container = VISITS
page contains: page name
- AND -

Exclude sub container
HITS
Link contains: link name
- OR -
Link contains: link name

MahimitraCh · Accepted Answer

You're excluding individual hits with those link names, but your main container is at the visit level.Excluding hits doesn't exclude the whole visit unless those hits are the only qualifying ones.So, the count is  still  visits that have both:The page view you want andThose excluded link clicks (because it only excludes the hit, not the visit). Make sure the Exclude container is also set to VISIT, not HIT.It will exclude those visits with link clicks

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