Advertising Analytics error: "Unable to create AMO search account" | Community
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AlexGaertner
Level 2
June 1, 2018
Solved

Advertising Analytics error: "Unable to create AMO search account"

  • June 1, 2018
  • 2 replies
  • 3587 views

Hello Team,

Please can you check the below screenshot. While trying to set up Advertising Analytics and after clicking on "SAVE" the below message in red pops up. Any suggestions on how to resolve this?

Thanks

Alex

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    Best answer by andreis65119307

    Hi,

    There should be a 1 to 1 relation between the Google Account and the AdWords Account.

    Check if the same user has acces (or invited) to other AdWords Accounts.

    Also please note the the user can't be linked to a MCC AdWords Account.

    2 replies

    A
    andreis65119307Accepted solution
    Level 3
    June 5, 2018

    Hi,

    There should be a 1 to 1 relation between the Google Account and the AdWords Account.

    Check if the same user has acces (or invited) to other AdWords Accounts.

    Also please note the the user can't be linked to a MCC AdWords Account.

    A
    AlexGaertnerAuthor
    Level 2
    September 5, 2018

    Hi,

    1. There is a 1 to 1 relation but I still have the same error message.
    2. The user has no access to other Adwords Accounts.
    3. The user is not linked to a MCC Adwords Account

    The problem remains. See screenshot from this morning.

    Please let me know what to do.

    Thanks.

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