Expand my Community achievements bar.

Join us for the next Community Q&A Coffee Break on Tuesday April 23, 2024 with Eric Matisoff, Principal Evangelist, Analytics & Data Science, who will join us to discuss all the big news and announcements from Summit 2024!
SOLVED

Advertising Analytics error: "Unable to create AMO search account"

Avatar

Level 2

Hello Team,

Please can you check the below screenshot. While trying to set up Advertising Analytics and after clicking on "SAVE" the below message in red pops up. Any suggestions on how to resolve this?

Thanks

Alex

AdvertisingAnalyticsIssue.PNG

1 Accepted Solution

Avatar

Correct answer by
Level 3

Hi,

There should be a 1 to 1 relation between the Google Account and the AdWords Account.

Check if the same user has acces (or invited) to other AdWords Accounts.

Also please note the the user can't be linked to a MCC AdWords Account.

View solution in original post

2 Replies

Avatar

Correct answer by
Level 3

Hi,

There should be a 1 to 1 relation between the Google Account and the AdWords Account.

Check if the same user has acces (or invited) to other AdWords Accounts.

Also please note the the user can't be linked to a MCC AdWords Account.

Avatar

Level 2

Hi,

  1. There is a 1 to 1 relation but I still have the same error message.
  2. The user has no access to other Adwords Accounts.
  3. The user is not linked to a MCC Adwords Account

The problem remains. See screenshot from this morning.

Please let me know what to do.

Thanks.