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July 11, 2024
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Adobe tagg event not working

  • July 11, 2024
  • 1 reply
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Adobe tagg event not working in prod.but other env working properly,Issue started from june 2024

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Best answer by bjoern__koth

Hi @sival1 

would be great to provide a little more context to understand your issue better e.g.,

  • is the prod launch library loaded?
  • do you apply consent and is that given?
  • what kind of event are you talking about and which type of tag should fire?

Cheers

1 reply

bjoern__koth
Community Advisor and Adobe Champion
bjoern__kothCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
July 11, 2024

Hi @sival1 

would be great to provide a little more context to understand your issue better e.g.,

  • is the prod launch library loaded?
  • do you apply consent and is that given?
  • what kind of event are you talking about and which type of tag should fire?

Cheers

Cheers from Switzerland!
sival1Author
July 11, 2024

Hi bjoern__koth

 yes ,prod launch library loaded.

 button event is not fired

bjoern__koth
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
July 11, 2024

Hi @sival1 

and that is what kind of event a click rule? can you provide screenshots of the current rule setup?

alternatively, you can also drop me a DM with a URL where I can have a look at it

 

Cheers from Switzerland!