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pradeep_07
pradeep_07
Level 4
March 10, 2021
Solved

Adobe launch - Link Click Not firing

  • March 10, 2021
  • 2 replies
  • 2270 views

Hi

 

We have LinkClick added Via Data layer implementation. I notice Adobe server call is not firing even though data layer works fine.  Why this happening? Do I need to add delay code ? I see the page is navigating really quick.

 

Thanks,

 

Pradeep

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Best answer by kishorepvsk

If you are using Adobe Launch, try to change the rule load order to fire the rule once the dataLayer is populated with data. 

2 replies

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
March 11, 2021
How is your data layer being set? And how are you detecting that to send your server call? More information is needed to help us troubleshoot.
kishorepvsk
kishorepvskAccepted solution
Level 3
March 12, 2021

If you are using Adobe Launch, try to change the rule load order to fire the rule once the dataLayer is populated with data. 

    pradeep_07
    pradeep_07Author
    Level 4
    March 12, 2021
    Hi Kishore- It works now . But sometimes , I am noticing calls getting cancelled.
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