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Adobe Health Dashboard - Components Summary Not Working

JosephH1
Level 1
Level 1

Hi there, 

I regularly use the Adobe Health Dashboard, but today I seem to be getting strange behavior. Despite authenticating as I always do, the "Component Summary" tab of the document is unable to find data for any custom dimensions/metrics. My report suites appear normally, and all the dimensions are found but they just appear in red characters without data. The "Individual Component Summary" tab works fine, and all data in adobe analytics works fine. 

Any ideas what's going on? 

Thanks!

4 Replies
amgup
Level 7
Level 7

Hello @JosephH1 . Can you share the screenshot of the screen in which you are getting red characters without data ?

JosephH1
Level 1
Level 1
Unfortunately I'm unable to upload a screenshot. The red characters match the exact description of the health dashboard documentation for when data cannot be found for a dimension. Does that help at all?
amgup
Level 7
Level 7
If I am correct than you might be facing the error ' This metric is not enabled for this Report Suite'. If yes than this issue is fixed by the ENG team. If this is not the issue than you can send the issue to Customer Care with all details.
jantzen_belliston-Adobe
Community Manager
Community Manager
Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?