Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

Adobe Analytics Workspace Projects Locking Up

Avatar

Level 2

I am newer to workspace and creating several projects. I'm having an issue with a few of them locking up, never loading and becoming unusable. They're not small but they not large project either. No rhyme or reason that I can see. Anyone else having these issues? Spent a quarter of a day creating one today that looks to be lost.

1 Accepted Solution

Avatar

Correct answer by
Employee

Hi Michael ,

There is no such known issue whereas I will suggest you to please wait for couple of hours and then try again , as Monthly release is going on right now .If you still face the same issue after couple of hours then I will suggest you to please contact Client Care .

 

regards

Karandeep Singh

View solution in original post

3 Replies

Avatar

Employee

Hi Michael ,

There are multiple reasons that can cause this issue . One of the most common cause could be browser cache and older version of browser . I will suggest you to please clear the browser cache and also try on different browsers and check if you are getting the same issue . Also I will suggest for the large project please do not include longer date duration as this can also cause issue .

 

Regards

Karandeep Singh

Avatar

Level 2

Unfortunately it isn't saving that dashboard. I'm using the latest version of Chrome on a mac. Are there any known issues with that?

For date range... I was just using current month, nothing fancy there.

Avatar

Correct answer by
Employee

Hi Michael ,

There is no such known issue whereas I will suggest you to please wait for couple of hours and then try again , as Monthly release is going on right now .If you still face the same issue after couple of hours then I will suggest you to please contact Client Care .

 

regards

Karandeep Singh