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October 21, 2023
Question

Adobe Analytics showing more visits than clicks on ads

  • October 21, 2023
  • 1 reply
  • 1063 views

Hi 

We are running a multi channel digital campaign. When looking at Adobe Analytics data we are finding that the LPV ( landing page) stats are higher than even the clicks recorded in GCM. This is for all channels trafficked through The Trade Desk- audio, video, display, publisher placements etc. 

Looking into bot traffic, bot crawlers etc but does not seem to be the contributor. Brand Safety in place via IAS. 

Any suggestions? Could there be an issue with the way Adobe Analytics is ingesting UTMs?  

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1 reply

Community Advisor
October 22, 2023

Hello Sujatha,

 

Are you looking at overall visits of Landing Page(LPV)? if yes, then you need to drilldown with the appropriate channel/tracking code to check the specific visits data. 

SujathaPAuthor
October 22, 2023

Thanks for your feedback. We have drilled down by channel/source and all active delivering channels show the same pattern, more LPV in Adobe than clicks in GCM.

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
October 23, 2023

Marketing Channels by default have a 30 day attribution.. if you are looking at "landing pages" by Marketing Channel X you could be pulling back inflated numbers:

 

  • Ad X (with campaign)
  • Visit 1
    • Landing Page X (instance of campaign X)
  • Visit 2 (1 day later)
    • Page A
    • Landing Page X (direct, but still attributed to campaign X through attribution)
  • Visit 3 (1 week later)
    • Landing Page X (direct, but still attributed to campaign X through attribution)
  • etc

 

If you are just looking at Marketing Channel by page, you could be seeing ALL instances of your Landing Page, one of those coming direct from your campaign, and the others being within the attribution window....