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christopheryuen
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December 28, 2023
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Adobe Analytics - Report schedule and distribution - end of life

  • December 28, 2023
  • 3 replies
  • 970 views

Got to understand that Adobe intends to put an end to the report schedule delivery function which my workplace is currently still using which will affect some reporting.

 

Is there anyone from Adobe I can reach out to extend this service?

 

https://new.express.adobe.com/webpage/WFCyq7w8kijmB? 

 

 

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Best answer by Josh Stephens

I'm not sure of the exact feature you're using, but they're sunsetting Reports & Analytics and related features.  If your team is using scheduled Workspace reports, this won't be impacted.

3 replies

RobertBlakeley
Community Advisor
RobertBlakeleyCommunity Advisor
Community Advisor
December 28, 2023

You can reach out to your account manager.

However, they have been announcing/planning this for over a year. I'm not optimistic about your chances at this point.

Josh Stephens
Community Advisor
Josh StephensCommunity AdvisorAccepted solution
Community Advisor
December 28, 2023

I'm not sure of the exact feature you're using, but they're sunsetting Reports & Analytics and related features.  If your team is using scheduled Workspace reports, this won't be impacted.

    Jennifer_Dungan
    Community Advisor and Adobe Champion
    Jennifer_DunganCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    December 28, 2023

    @josh__stephens  is right, if you are scheduling Workspaces, then the schedules won't be impacted, they use "Scheduled Projects" not "Scheduled Reports".

     

    If you have actual "Scheduled Reports", it won't just be a matter of the schedule feature not working... those Reports will all cease to function. Unless you are talking about Report Builder Reports... which is a bit of a grey area at this time... Report Builder Reports will continue to function, but I really don't know how we will be able to review those schedules one "Schedules Reports" is removed....

     

    Ostensibly you should be able to adjust the schedule in the Report Builder plugin itself? 

     

    However, at this time, you can try reaching out to Client Care, but like @robertblakeley said, the sunset of Reports has been widely publicized for over a year, and since most of Adobe is currently shut down for the holidays, I expect only Sev 1 issues will get a lot of traction at this time...

     

    However, we don't work for Adobe, and we don't know what the Sunset is going to look like... it might be like when GA Universal Analytics was shut down earlier this year, some sites continued to track UA for several months after the deadline... Adobe may be doing a similar roll-out.. all you can do is try.

     

    Good Luck.

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