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vaibhavtiwari260
Level 2
July 27, 2023
Solved

Adobe Analytics | Metrics not getting recorded

  • July 27, 2023
  • 2 replies
  • 2144 views

I am trying to implement analytics on my angular SPA page and did the following steps.

 

1. Embedded appmeasurement.js on page load

2. Created report suit

2. Initialiated js with s_account and  trackingServer values within appmeasurement.js

3. called s.t(); method on page

4. Created a project in the workspace with page views metric.

 

But nothing got recorded in my project metrics. I am not sure how my SPA will identify the project I created in Adobe Analytics. Is it just s_account (the reportsuitID ) and the tracking server which maps to it?

 

Please guide.

 

Thanks,

Vaibhav Tiwari

 

 

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Best answer by Jennifer_Dungan

Checking for "appMeasurement.js" is the smallest part of testing.. all you are doing here is seeing if the JS file is loaded on your site... you aren't checking any of the actual tracking.

 

While you can test with your network panel (filter for "b/ss") if you aren't familiar with Adobe this isn't the best way...

 

Please install the Adobe Experience Cloud Debugger:
https://chrome.google.com/webstore/detail/adobe-experience-platform/bfnnokhpnncpkdmbokanobigaccjkpob

 

Make sure you look at the Analytics Panel specifically... this will show you what data you are sending, to where, and what dimensions and metrics are being set... If you log into the extension with your Adobe Account, the dimensions and props will show the configured names from your suite (making it easier to read... instead of just "eVar1" it will show "eVar1 - eVar Name"...

 

You can even turn on "Show post-processed data" and see how the data ultimately resolves in the tracking server.

2 replies

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
July 27, 2023

So you are using the old JS method of tracking instead of using Adobe Launch?

 

Did you test that the tracking calls were actually sent using Network Panel or the Adobe Cloud Debugger?

 

If this is a new implementation, how long did you wait before checking the values? It will take about an hour for data to appear in the backend.

V
vaibhavtiwari260Author
Level 2
July 31, 2023

Hi Jennifer,

 

Thanks for looking into this.

 

I just see Appmeasurement.js in the network. I strongly feel I am missing some steps in my configuration

 

following steps I have taken 

1. Embedded appmeasurement.js on page load 

2. Created report suit

3. Initiated js with s_account and  trackingServer values and  called s.t(); method on page

4. Created a project in workspace with page views metric.

But nothing got recorded in my project metrics.

I am not sure how my SPA will identify the project I created in Adobe Analytics. Is it just s_account (the reportsuitID ) and the tracking server which maps to it?

 

Thanks,

Vaibhav Tiwari

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
July 31, 2023

Checking for "appMeasurement.js" is the smallest part of testing.. all you are doing here is seeing if the JS file is loaded on your site... you aren't checking any of the actual tracking.

 

While you can test with your network panel (filter for "b/ss") if you aren't familiar with Adobe this isn't the best way...

 

Please install the Adobe Experience Cloud Debugger:
https://chrome.google.com/webstore/detail/adobe-experience-platform/bfnnokhpnncpkdmbokanobigaccjkpob

 

Make sure you look at the Analytics Panel specifically... this will show you what data you are sending, to where, and what dimensions and metrics are being set... If you log into the extension with your Adobe Account, the dimensions and props will show the configured names from your suite (making it easier to read... instead of just "eVar1" it will show "eVar1 - eVar Name"...

 

You can even turn on "Show post-processed data" and see how the data ultimately resolves in the tracking server.

V_Pavan
V_Pavan
Level 2
July 31, 2023

Hey @vaibhavtiwari260 , 
Did you try debugging for the values in the SPA site/page through Debugger or checked for the network calls fired in the console along with the framed rules as you expected?

(Or)

If you are trying to fetch the data in the Adobe Analytics workspace dashboard it would usually take an hour or two for the data to reflect in the project workspace.

    V
    vaibhavtiwari260Author
    Level 2
    July 31, 2023

    Thanks for looking into this.

     

    I just see Appmeasurement.js in the network. I strongly feel I am missing some steps in my configuration

     

    following steps I have taken 

    1. Embedded appmeasurement.js on page load 

    2. Created report suit

    3. Initiated js with s_account and  trackingServer values and  called s.t(); method on page

    4. Created a project in workspace with page views metric.

    But nothing got recorded in my project metrics.

    I am not sure how my SPA will identify the project I created in Adobe Analytics. Is it just s_account (the reportsuitID ) and the tracking server which maps to it?

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