Adobe Analytics Health Dashboard issues - Excel Macro-enabled spreadsheet with API connectors, VBA for Windows Task scheduler | Community
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kalendaniel
Level 2
July 21, 2017
Solved

Adobe Analytics Health Dashboard issues - Excel Macro-enabled spreadsheet with API connectors, VBA for Windows Task scheduler

  • July 21, 2017
  • 28 replies
  • 33013 views

Has anybody used this health dashboard- as it is for testing your implementation and your data governance, auditing and QA efforts as well as all variables, success events/metrics hits/instances for the whole suite.  It is very helpful because it has some kind of anamoly detection built in it with confidence interval testing for custom success events extending past 100 as well as the evars and props.  It also populates an email screenshot and uses outlook via a macro from the trigger of a button for creating an alerts email.  I love this doc but it takes about 15-20 mins to run and we have about 20 different sites/report suites and it is not ideal for all of them. 

A couple problems here:
1) it seems to freeze or break at any point when it is running after you click "run dashboard" to audit your report suite.  I can't or dont know how to debug this to see where it is occuring - if it is some kind of setup/configuration I have (bc I haven't manipulated much of it other than the checkboxes to extend the variable auditing) and can't tell if its the API/server and the reporting Que backed up causing the freeze/stop or if it is something on my computer as it uses a significant amount of ram.


2) since our sites aren't identical in the implementations due to the features we have on our sites that are setup for tracking- we can't use the global report to see if any anomalies are detected unfortunately or else I would be using the global roll-up to then isolate and see where the breaks/anomalies are present and which site to go and dig deeper to fix any inconsistencies found- so I have to run all 18 of these dashboards.

3) Because of the lag/freezes- when I set it up with a vbs script to run and windows task scheduler, it then stops on one report and any other reports that i have scheduled to run later in the day don't run because of that one report that froze because it doesn't close it out so another can continue forward to run later in the day.  So this freeze problem that happens within the sheet when it seems to break is causing all of the headaches I have.  I'm wondering if there is a known issue and way to fix this but also if not- if theres another way to simply audit all sites implementations - that is all inclusive and as detailed as this report as it is very helpful and i prefer it as I can find a way to get the automated email alerts setup with some other scripts to email me accordingly.  I want to get it all automated at some point but this one problem is holding up a lot of progress I've been trying to gain traction on.

Any help would be greatly apprecaited.  Really all I have done is tried a few troublshooting steps - I just open the doc- enter my client id and secret and check all three checkboxes and hit run report and clear out the old report- right after that is when it freezes after I "run dashboard" macro by clicking the button.  I've tried loading report builder before because it seemed to run better I noticed if you login to report builder add-on first in excel, and I've attempted to see if a self-signed certificate would help but nothing.  And to note- it happens in both manual and automated operations so really there isn't much to go with on it or any detailed instructions as to what I can do to make it run more efficiently and not freeze or any FAQs on it in particular.  Most of the instructions just show how to set it up and then run it and that's it.  I had to figure out the vbs script to open it and run the macros myself with task scheduler.  Thanks in advance.  I'll try and attach the zip file I got with the report template and insructions if anyone would like to see it but I'll need to check with adobe I think as to the permissions and sharing it with the community as I'm not sure if it is allowed yet.  Thanks!

Best answer by JenLa5

The health dashboards (Analytics Health + Marathon) are now being maintained here: adobe.ly/aahealth. Please check there for the latest versions & any updates shared about the tools!

28 replies

SyneosHealth_fj
February 1, 2018

I am not too sure about the v2.24 fixes for App lifecycle.

BarryMann
March 19, 2018

fyi, the segment facility does not work, I have never seen it working. Worse, it seems to show all the variables in the variable map as disabled, which isn't true.

EricMatisoff
Adobe Employee
Adobe Employee
March 19, 2018

Perhaps this was fixed in the latest version:

Shared Files - Acrobat.com

BarryMann
January 14, 2023

Yes, it was. Thank you! v2 is inoperarative since approx Dec 1 2022 , it gives incorrect data even after several re-runs. 

kalendaniel
Level 2
April 3, 2018

Awesome!  Thanks Eric!

kalendaniel
Level 2
April 9, 2018

Hey Eric,
I noticed that the alerts summary isn't present in the latest health dashboard. Was this intended by chance or was it planned to bring that back in any future health dashboards?  Reason being, is the automated emails that I made- were using that one tab.  It's fine because the old health dashboards still work flawlessly (if not using to segment hence the most recent looks great btw and works with segments) but was curious only because of my automated daily/weekly master reports that I made that compiles the summary results of all the analytics health dashboard sheets for each site.  Thanks eric!

KristiB1
Level 4
May 23, 2018

Hi Eric

I keep getting the following error when trying to run Marathon 2.07

Run time error '424':
Object Required

I've tried on three different computers and the same thing keeps happening. Any ideas?  we are very keen to use this - the Health Dashboard is great!

EricMatisoff
Adobe Employee
Adobe Employee
May 25, 2018

I'm sorry to hear you're having issues. I'll give it a try on my side now. Are you on Mac or Windows?

Also, here's a document that may provide some limited value:

Shared Files - Acrobat.com

Level 2
April 13, 2021
Hi , this is probably the dumbest question is this thread. I suppose I could spend the next 60 minutes looking for the answer, but I am trying to understand where I might find the info needed to "Enter your Report Suite credentials below:" in the Marathon v 2.11 excel file? I need to enter Login Company; Username Override and Web Services Password. I tried what I thought was accurate and clicked 'Get Report Suites' and I get an error message in excel, "Microsoft Visual Basic Compile error in hidden module: 'JSON'. This error commonly occurs when code is incompatible with the version, platform, or architecture of this application."
EricMatisoff
Adobe Employee
Adobe Employee
May 25, 2018

I'm sure this won't be exciting news for you, but I was able to run this successfully via VMWare on my Mac:

Also v2.07 - which I just confirmed is still the latest version. If you'd like to DM me for more details, happy to chat there.

EricMatisoff
Adobe Employee
Adobe Employee
May 25, 2018

kalendaniel​ - unfortunately I'm not quite sure why the alerts summary was removed or if it's coming back. I'll make a recommendation to the team that owns the Health Dashboard that it's missed

KristiB1
Level 4
May 28, 2018

Thanks Eric - it may be some missing AddIns.  Will try again and let you know how we go