Adobe analytics API 2.0 not included anymore in all packages ?

[MatthieuP13]

Hello, I used to use the Adobe analytics API 2.0 via Swagger or postman but this has recently become impossible. And the message displayed seems to be linked to a billing problem rather than a technical bug... Have you ever had this problem? It's suggesting a free trial...

[MatthieuP13]

Additionnal information, i'm system admin and connected... 

[Vinay_Chauhan · Accepted solution]

Hi @MatthieuP13 

This might be related to recent changes in Adobe’s access policies. The Analytics 2.0 API is no longer automatically included with all contract types, especially for older or more limited packages. Some users have reported seeing “free trial” prompts when their contract doesn’t explicitly include API access.

Since you mentioned that you are the system Admin, it’s best to check with your Adobe account manager or customer support. They can confirm whether API access is provisioned for your org or if an add-on is now required.

Or, you can also double-check if your JWT or OAuth credentials are still valid and tied to a product profile with API access.

Hope that helps!

[MatthieuP13]

Thanks a lot for your answer, it did help !

In the end I did switch to "server to server" credential in the developer console and then manually generated the token myself, it worked so the message about free trial was more confusing than problematic.