Adobe Analytics AEM Config | Community
Skip to main content
willtonkin
willtonkin
October 16, 2015
Solved

Adobe Analytics AEM Config

  • October 16, 2015
  • 1 reply
  • 1026 views

I'm trying to connect my Adobe Analytics account to AEM 6.1 and I've followed the guide at: http://docs.adobe.com/docs/en/aem/6-1/administer/integration/marketing-cloud/sitecatalyst/sc-connect.html

However, I'm getting the message: "We were not able to login to Analytics. Please check your credentials and try again."

Is there anything else I can investigate to why I'm not able to connect? Any common gotchas that I'm missing as I'm new to this integration?

 

Note, on a lot of points this guide above (http://docs.adobe.com/docs/en/aem/6-1/administer/integration/marketing-cloud/sitecatalyst/sc-connect.html) appears to be out of date as it refers to Site Catalyst, the OSGi config and Cloud Service config options have changed.

 

Thanks

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Gigazelle

That integration interface is very old - it likely isn't logging you in because at the time when it was created, I don't think the London data center existed.

Instead of using that integration there, I would recommend using DTM - place the embed code in the header and footer on your site, then use the DTM interface to establish rules and data elements to assign to Analytics variables. See this help page for more information: https://marketing.adobe.com/resources/help/en_US/dtm/deployment.html

Additionally, we will be running an Ask the Expert session on October 27th at 9AM MDT covering this exact topic. The session will be held at https://communities.adobeconnect.com/aemtech/.

1 reply

Gigazelle
Adobe Employee
GigazelleAdobe EmployeeAccepted solution
Adobe Employee
October 16, 2015

That integration interface is very old - it likely isn't logging you in because at the time when it was created, I don't think the London data center existed.

Instead of using that integration there, I would recommend using DTM - place the embed code in the header and footer on your site, then use the DTM interface to establish rules and data elements to assign to Analytics variables. See this help page for more information: https://marketing.adobe.com/resources/help/en_US/dtm/deployment.html

Additionally, we will be running an Ask the Expert session on October 27th at 9AM MDT covering this exact topic. The session will be held at https://communities.adobeconnect.com/aemtech/.

Terms & ConditionsAccessibility statement

Loading footer...