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Level 2
October 16, 2015
Solved

Adobe Ad Hoc - Unable to launch the application

  • October 16, 2015
  • 3 replies
  • 1886 views

I get this error when I try to launch Adobe Ad Hoc.  I've already uninstalled all the new versions of Java and re-installed the newest version, and restarted.  

 

Has anyone else come across this issue?  Please help.  

 

Thanks!

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Best answer by JillsMatthew

Did you try clearing your Java cache (https://www.java.com/en/download/help/plugin_cache.xml)

Are you using any proxy connections? Try from another computer/network too

3 replies

Level 2
October 16, 2015

Barry Greenstein wrote...

I get this error when I try to launch Adobe Ad Hoc.  I've already uninstalled all the new versions of Java and re-installed the newest version, and restarted.  

 

Has anyone else come across this issue?  Please help.  

 

Thanks!

 

 

Picture of error is attached.  

TanmayMathur
Adobe Employee
Adobe Employee
October 28, 2015

Hey Barry,

Apologies for the delayed response.

Have you tried deleting the current .jnlp file and downloading the file again and running it?

TM

JillsMatthewAccepted solution
Level 4
October 29, 2015

Did you try clearing your Java cache (https://www.java.com/en/download/help/plugin_cache.xml)

Are you using any proxy connections? Try from another computer/network too