Expand my Community achievements bar.

Applications for the 2024-2025 Adobe Analytics Champion Program are open!
SOLVED

Activity Map Issue Chrome Extension

Avatar

Level 2

Hi, Has anyone faced issues using Activity Map extension in Chrome recently? As soon as I sign in, the Activity map window is not loading. It is working as expected in Edge. I can observe the console errors in chrome.

Chandra_Tp_0-1696254856747.png

I cleared the cache, cookies & reinstalled the extension but still facing the same issue.  Has anyone experienced this issue and know a solution?

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

This looks like either a recent release of the extension broke something.. or a Chrome update doesn't like something in how the extension was coded...

 

Since I don't see any updates on the extension... I am guessing a new Chrome update broke something in the compatibility.

 

I would log a bug with Client Care, if this is related to a Chrome update, they likely have other users seeing the same issue...

 

I don't actually use the extension (I find it really slow), I only use the Activity Map data through Workspace... but that might not help you if you really need to use the extension....

 

View solution in original post

2 Replies

Avatar

Correct answer by
Community Advisor

This looks like either a recent release of the extension broke something.. or a Chrome update doesn't like something in how the extension was coded...

 

Since I don't see any updates on the extension... I am guessing a new Chrome update broke something in the compatibility.

 

I would log a bug with Client Care, if this is related to a Chrome update, they likely have other users seeing the same issue...

 

I don't actually use the extension (I find it really slow), I only use the Activity Map data through Workspace... but that might not help you if you really need to use the extension....