Activity Map Issue Chrome Extension | Community
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October 2, 2023
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Activity Map Issue Chrome Extension

  • October 2, 2023
  • 2 replies
  • 2234 views

Hi, Has anyone faced issues using Activity Map extension in Chrome recently? As soon as I sign in, the Activity map window is not loading. It is working as expected in Edge. I can observe the console errors in chrome.

I cleared the cache, cookies & reinstalled the extension but still facing the same issue.  Has anyone experienced this issue and know a solution?

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Best answer by Jennifer_Dungan

This looks like either a recent release of the extension broke something.. or a Chrome update doesn't like something in how the extension was coded...

 

Since I don't see any updates on the extension... I am guessing a new Chrome update broke something in the compatibility.

 

I would log a bug with Client Care, if this is related to a Chrome update, they likely have other users seeing the same issue...

 

I don't actually use the extension (I find it really slow), I only use the Activity Map data through Workspace... but that might not help you if you really need to use the extension....

 

2 replies

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
October 2, 2023

This looks like either a recent release of the extension broke something.. or a Chrome update doesn't like something in how the extension was coded...

 

Since I don't see any updates on the extension... I am guessing a new Chrome update broke something in the compatibility.

 

I would log a bug with Client Care, if this is related to a Chrome update, they likely have other users seeing the same issue...

 

I don't actually use the extension (I find it really slow), I only use the Activity Map data through Workspace... but that might not help you if you really need to use the extension....

 

December 12, 2023

Check out the workaround mentioned in Activity Map extension is not working - Adobe Experience League Community - 624694

It sure worked for me.