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SOLVED

Accessing Older Data on Previous Data Platform

benku
Level 1
Level 1

Hi there,

I was recently trying to access some data from a few years ago, and I'm getting a message that says "Data before 2017-11-01 is provided by a previous data platform". Does anyone know how I might be able to access this info? Is there a way to access this "previous data platform"?

Thanks!

1 Accepted Solution
atulj76172708
Correct answer by
Level 3
Level 3
2 Replies
atulj76172708
Correct answer by
Level 3
Level 3
Gigazelle
Employee
Employee

This is referring to v15 processing vs. non-v15 processing. You should still see prior data (as long as it's within the data retention policy threshold), it just might act inconsistent if you perform advanced queries against it (like segmentation).