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Access to Analytics Sandbox / demo account

Forum|Forum|9 months ago
June 12, 2025
2 replies
1168 views

Hi everyone,

I’m trying to set up a sandbox or demo account for Adobe Analytics via this link: https://business.adobe.com/resources/adobe-analytics-sandbox.html#roll-up-your-sleeves-and-explore-analysis-workspace

I’ve submitted the request form a few times, but I haven’t received any confirmation or follow-up email with access details. Has anyone else experienced this? Am I missing a step or doing something wrong?

Any help or advice would be greatly appreciated!

Thanks in advance 🙏

Analytics

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Best answer by EricMatisoff

Hiya - you are all correct that using a personal email address should work just as well as using your business email. It's very possible that your access was given but Adobe Admin Console just ... wasn't in the mood for sending you an email to confirm your access. (Admin Console tends to occasionally get moody)

If you'd like, I'm happy to check Admin Console to see if your original personal email address was in fact added to the system. Feel free to DM it to me and I'll check it quickly.

Also - I have a ton of self-help tips to resolve these types of issues in my LinkedIn Learning video focused on Accessing the Adobe Analytics demo sandbox data:

https://www.linkedin.com/learning/adobe-analytics-essential-training/accessing-your-adobe-analytics-demo-data-24672501?resume=false&u=0

Enjoy your newly found demo data access!

Isha Gupta

Community Advisor and Adobe Champion

Hey @leonieva1 ,

Are you using business email or your personal Email to sign up? Also, can you please confirm you have ruled out Junk mail?

Best,

Isha

L

Leonieva1Author

New Member

Hi Isha,

Thank you for the quick reply. I'm using my personal email to sign up. And indeed, there are no emails in my Junk mailbox as well.

Thanks again!

Best,

Leonie

Isha Gupta

Community Advisor and Adobe Champion

Hmm that is interesting... a personal email shouldn't be rejected... I am sure a lot of people would use a personal email to get access as part of the LinkedIn course which uses the same Sandbox (I think)....

But it's not a bad idea to try another email....

In the meantime, I am trying to track down the owner of the sandbox to see if we can get a direct answer.

I agree with you @jennifer_dungan that it shouldn't be a problem. To validate, I registered for this form using both my personal & official email. I received the Welcome email on both.

@leonieva1 - Could that be that your email is already registered or something?

Best,

Isha

EricMatisoff

Accepted solution

Adobe Employee

Hiya - you are all correct that using a personal email address should work just as well as using your business email. It's very possible that your access was given but Adobe Admin Console just ... wasn't in the mood for sending you an email to confirm your access. (Admin Console tends to occasionally get moody)

If you'd like, I'm happy to check Admin Console to see if your original personal email address was in fact added to the system. Feel free to DM it to me and I'll check it quickly.

Also - I have a ton of self-help tips to resolve these types of issues in my LinkedIn Learning video focused on Accessing the Adobe Analytics demo sandbox data:

https://www.linkedin.com/learning/adobe-analytics-essential-training/accessing-your-adobe-analytics-demo-data-24672501?resume=false&u=0

Enjoy your newly found demo data access!

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