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gom13955702
gom13955702
March 28, 2019
Solved

About Adobe Experience Cloud Debugger

  • March 28, 2019
  • 2 replies
  • 1468 views

When browsing a website in Chrome with Adobe Experience Cloud Debugger installed,

blanks may be displayed at the top of the page.

Attach a screenshot.

Not all pages, but some pages. Is there anyone who knows the cause?

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Best answer by Asheesh_Pandey

Hi,

You have "Iogous" display advertising pixel installed via google tag manager which is causing whitespace issue on top of the page.

Quick Fix:

Deactivate "Iogous" pixel in Google Tag Manager, you can remove the "Iogous" pixel rule trigger to do that.

Next Step:

Reimplement "Iogous" pixel probably without document.write logic.

Suggestion: Having two tag managers (Launch and GA) to implement two analytics solutions is not a great idea. Instead, I would use Launch to implement both (AA & GA)

Thanks,

Asheesh

2 replies

PratheepArunRaj
Community Advisor and Adobe Champion
PratheepArunRajCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
March 28, 2019

Dear Gom,

Pretty unsure that it is because of Adobe Experience Cloud Debugger. Will try to get possible answer and get back!

Meanwhile will wait for others to revert.

Thank You!

Arun

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
Asheesh_Pandey
Community Advisor
Asheesh_PandeyCommunity AdvisorAccepted solution
Community Advisor
April 4, 2019

Hi,

You have "Iogous" display advertising pixel installed via google tag manager which is causing whitespace issue on top of the page.

Quick Fix:

Deactivate "Iogous" pixel in Google Tag Manager, you can remove the "Iogous" pixel rule trigger to do that.

Next Step:

Reimplement "Iogous" pixel probably without document.write logic.

Suggestion: Having two tag managers (Launch and GA) to implement two analytics solutions is not a great idea. Instead, I would use Launch to implement both (AA & GA)

Thanks,

Asheesh

- Asheesh
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