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achilles-PLI
September 23, 2022
Solved

A4T - control experiences not showing

  • September 23, 2022
  • 4 replies
  • 2317 views

Hi all,

I'm trying to set up a Target test to be analysed in Adobe Analytics. 

When I start an Analytics for Target panel in Analytics, my Activity shows up fine under "Target Activity" but for some reason the "Control Experience" dropdown is empty ("No items found"), so I can't proceed.

Presumably my Reporting Settings in Target are setup correctly otherwise the Activity wouldn't be showing up under "Target Activity", and I've checked that the Control activity is correctly set (as far as I'm aware) in Target, so I don't what else to check for...

 

Can someone point me to towards what I might need to look into to get Target and Analytics to talk to each other?

 

Thanks in advance,

 

Achilles

    Best answer by yuhuisg

    Are you trying to set up your A4T panel very soon after your Target experiment has gone live? In my experience, it takes some time for AA to sync up its data with Target's, sometimes needing about 1 day.

    4 replies

    MandyGeorge
    Community Advisor and Adobe Champion
    MandyGeorgeCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    September 26, 2022

    Hi Achilles,

    I had the same thing happen to me with one of my tests. I opened the A4T panel, and then selected the target activity. After a while of trying to load it gave me this red error (it happened very quickly, I had to try a couple times to get a clear screenshot of it). But basically, somehow the date range got set to have the "start date" be after the "end date". I tried switching my date range manually and then loading the target activity and it fixed it. 

     

    So try setting your date range before selecting the target activity, and then your experiences should show up.

     

     

     

      R
      Adobe Employee
      ryanr7Adobe Employee
      Adobe Employee
      September 26, 2022

      Hi @achilles-pli,

      Have you tried loading the report in Target? You can then click the "View in Analytics" link and it should build out the proper A4T panel for you in Workspace. Perhaps that will work.

      A
      achilles-PLIAuthor
      September 27, 2022

      Yes I had, and everything was working fine on Target, just couldn't get the data to display in Analytics.

      yuhuisg
      Community Advisor
      yuhuisgCommunity AdvisorAccepted solution
      Community Advisor
      September 27, 2022

      Are you trying to set up your A4T panel very soon after your Target experiment has gone live? In my experience, it takes some time for AA to sync up its data with Target's, sometimes needing about 1 day.

        A
        achilles-PLIAuthor
        September 27, 2022

        That seems to have been the issue, it worked fine the next day. I was obviously too zealous to give it a shot 🙂

        M
        Marilia0308
        June 27, 2024

        Hi,

         

        I have the same issue, but in my case, even after a few weeks the values ​​did not appear. Does anyone have any idea what it could be?

         

         

        Is there any configuration or permission that I can check?

         

        Thanks

          M
          mp211
          March 31, 2025

          Were you able to see the 'control experience' in the A4T panel? I am facing the same issue, and even after launching the test for a couple of days I am unable to see it. Would appreciate any insights here

           

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