A segment shows next page when there is no link between the previous page | Community
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juliusonyancha
juliusonyancha
Level 4
September 4, 2024
Solved

A segment shows next page when there is no link between the previous page

  • September 4, 2024
  • 2 replies
  • 1201 views

Hello,

 

I have created a segment where the previous page = XYZ, i've then dropped page name into a freeform table to show all next page visits. A few pages are appearing as the next page visited, but there's no link signposting visitors from the selected previous page.

 

I have come across this response https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/flowchart-shows-next-when-there-is-no-link-between-the-page/m-p/617304 

 

Would it be that segments are using the same logic as flows? 

 

Thanks

 

 

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Best answer by RiteshY18

The reason it still happens within the hit is because "previous page" is captured at a hit level, not a visit level. So in your hit for a particular page, the prop/evar that captures the previous page will be fired in the same hit. Regardless of if you use a visit or hit level segment, it's going to return the same result.


that is what i mentioned it will capture next page, even if visit/hit happed after sometime or a new tab to any page by any other mean on the same browser - may be i am saying the same thing.

@juliusonyancha  can you read our messages and suggest if we are making sense and addressing what you looking for  

 

2 replies

RiteshY18
Community Advisor
RiteshY18Community Advisor
Community Advisor
September 5, 2024

Is this a SPA application?

the next page might come due to : a bookmark page, any reference to that page, redirect, or others, in the same session for Adobe Analytics where the user has visited 1st page so although 2nd page might not have a direct link because of the active session Adobe Analytics  is considering it as next page 

 

juliusonyancha
juliusonyanchaAuthor
Level 4
September 5, 2024

@riteshy18 thanks for the feedback, yes the focus was on a single page. I have discounted a bookmark page, redirect and any reference to that page. So the possible cause is likely where the session cookie is persistent across the journey when the previous is included. I was under the impression this would only be possible using a visit instead of a hit

RiteshY18
Community Advisor
RiteshY18Community Advisor
Community Advisor
September 5, 2024

yes, session persist  that leads to next page in report, you can wait or clear session to validate the issue 

MandyGeorge
Community Advisor and Adobe Champion
MandyGeorgeCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 5, 2024

Yes, the segment is using the same logic as the flow. 

When data is captured on your site, each hit in the visit is captured sequentially, and it doesn't differentiate between tabs. So if you have two tabs open and are switching between them, both of those are going to get counted into the same visit flow. Whether you're using a segment or a dimension as a filter, it's going to do the same thing. 

 

Also, you don't actually have to create a segment for this. You can just drop previous page in your table, filter for the page you're interested in, and then break it down by page to see where they went next. Both ways will give you the same result (as long as your segment is at a hit level), but just using the dimensions is a bit simpler. 

RiteshY18
Community Advisor
RiteshY18Community Advisor
Community Advisor
September 5, 2024

yes, session persist  that leads to next page in report, you can wait or clear session to validate the issue 

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