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SOLVED

2 Adobe Analytics instances running on the same page

Abhinav_m
Level 2
Level 2

Can we have 2, AA instances running on the same page.

 

One AA is being hosted by Tealium and another one from Launch.

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1 Accepted Solution
Brian_Johnson_
Correct answer by
Community Advisor
Community Advisor

@Abhinav_m - What are you trying to accomplish? Are you trying to send the same data to different report suites? Different data to different report suites? Are the AA instances owned by the same org, or does one belong to you and the other belongs to another org/vendor? If you can provide more context, we might be able to provide suggestions or alternatives.

View solution in original post

1 Reply
yuhuisg
Community Advisor
Community Advisor

You can, but it's not advisable. The most immediate impact is that because you're sending 2x hits, you could exceed your licence's volume very quickly, which can increase the cost of your AA bill.

Besides that, sending such hits can lead to inaccuracies in reporting or spending more time to interpret the reports.

So, just don't.

M6i3

ishans52004352
Employee
Employee

You can, though it's not supported or recommended. It's bound to cause issues.

Abhinav_m
Level 2
Level 2
Can you provide some expected issues that we might run into.
Brian_Johnson_
Correct answer by
Community Advisor
Community Advisor

@Abhinav_m - What are you trying to accomplish? Are you trying to send the same data to different report suites? Different data to different report suites? Are the AA instances owned by the same org, or does one belong to you and the other belongs to another org/vendor? If you can provide more context, we might be able to provide suggestions or alternatives.

View solution in original post

Abhinav_m
Level 2
Level 2

@Brian_Johnson_ Intent is to send data to two different set of reporting suites in two different org's. One currently in place, implemented via Launch is focused towards tracking experience on the web property only. There is another parent exp (lets called is Exp A), from which the user can navigate to this exp (lets called is Exp B). Exp A also uses AA (different ORG), and is implemented through Tealium. Intent is to follow the customer journey from Exp A to Exp B, in real time. This is where we are trying to figure, if there are known technical issues in implementing, Exp A Tealium managed AA on Exp B which already has AA (different ORG) implemented through Launch.

Brian_Johnson_
Community Advisor
Community Advisor
@Abhinav_m - I think I understand what you're trying to do... The technical challenges here may include visitor identification (ECID will be different for different orgs), namespace conflicts (if both are using the 's' object, watch out), or page performance issues if you're loading the same code (appMeasurement) more than once. I'm sure I'm leaving out many other possible issues/challenges, but these would be some of the major things to watch out for.