In the Omniture Legacy UI, there is an option to expire a user after a set amount of days (I have a screenshot I can provide). It would be helpful to be able to utilize the same functionality within the Admin Console, specifically Adobe Analytics, to ensure that external users are expired after a certain number of days (ideally 6 months), but ONLY if they haven't had any activity in the last 6 months.
By having to expire every external user after 6 months, we are facing many users being locked out every 6 months, requiring our User Admins to unlock them, as well as not allowing them within the tools in the interim.
If we changed the solution to only expire the inactive users, we would prevent time lost and would properly expire only those who required it.
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The customer, General Motors, requested a product enhancement for Adobe Analytics to automatically expire users after 6 months of inactivity. This feature is available in the Omniture Legacy UI but not in the Admin Console for Adobe Analytics. The current process causes unnecessary user lockouts and administrative overhead.
**Customer Impact:**
- Users are being unnecessarily locked out every 6 months, requiring administrative intervention to unlock them.
- Only inactive users should be expired to prevent time loss and ensure proper user management.
JIRA: [AN-369787] User Expiry after 6 months of no login - Jira
Support Ticket: E-001545785