I, and several of our clients, have lately experienced trouble with the Report Builder.
- When I try to retrieve data in a new workbook I get a blank retrieval. All I can see is the change of name in the name box in the cell where I asked my data to be retrieved to.
- In an already existing data sheet my request to refresh, simply clears all data.
- When data is not retrieved or data is cleared from existing sheets, and I try to refresh my request, I get the feedback that the sheets are protected. When I unlock and try again, it still leaves the data sheet blank (it is the refresh button that seems to trigger the protection of the sheets)
Neither re-installing windows on the computer, or an update of the office package did solve the issues. I have contacted client care and they couldn't help.
In reality this issue means that I and several of our clients can't use the Report Builder.
Please update the Report Builder so these bugs are fixed.