Expand my Community achievements bar.

Join us at Adobe Summit 2024 for the Coffee Break Q&A Live series, a unique opportunity to network with and learn from expert users, the Adobe product team, and Adobe partners in a small group, 30 minute AMA conversations.

inform the user about the unavailable feature

Avatar

Level 1

11/28/16

Hello,

 

As a user, I want to be informed by a short text message that the feature I am trying to use is not available for X reason.

 

Example : I tried to select a segment on a report (key metrics) running on a rollup report suite. I couldn't know/ remember/ spent time to read the help section/... so I wasted my time and the one of Adobe Customer Care people to get the simple answer : segments are not available for rollup report suite. A simple text message close to the feature position ("segments are not available for rollups") would have helped a lot and spare time to many people. Instead of that there was a blank space which is confusing for a user, and let me believe it was a bug....

 

Thanks.

2 Comments