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Faster SAINT data propagation

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lalaja
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lalaja
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29-07-2011

Our team is convinced that SAINT uploads used to propagate to SiteCatalyst within 30 minutes or so.  Now it's taking 24-48 hours.  This is TOO long.  Please do something to speed up the SAINT data propagation.  Once it propagates to SC then it's another 24 hours for Discover.

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John_A_Hart
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John_A_Hart
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11-11-2011

I agree.  Something has changed.  This needs to be fixed.  There was no notification to the processing change

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joshd7227840
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31-07-2013

YES.  Sometimes it has taken upwards of a WEEK for classifications to be processed. 

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benjamingaines2
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benjamingaines2
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31-07-2013

We've actually done a lot of work on SAINT propagation times, and reports that I've heard from customers is that it has improved. @_josh, if you're seeing week-long propagation times, I'd contact ClientCare or your Account Manager to follow up with our Engineering team.