Bring back 'Login As User' | Community
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Level 4
July 17, 2018
New

Bring back 'Login As User'

  • July 17, 2018
  • 32 replies
  • 42631 views

With the switch over to experience cloud admin console we have lost the ability as an admin to login as other users. This was an incredibly useful function to allow us to problem solve our users issues and test access levels.

Please please can you return this functionality.

32 replies

September 28, 2018

This feature is a MUST HAVE! It's not acceptable to remove such functionality: it's a huge disservice from Adobe!

alessandrov9274
Level 2
October 22, 2018

Adobe, pls bring back this feature! It is very important to us for troubleshooting reports, dashboards, access rights etc... Basically only with this tool we can see what the end user really is seeing.

Level 2
October 31, 2018

Please bring back the login as user option! It is such a waste of time having to liaise with the profile owner every time there is a minor issue in their projects or setup, when we used to be able to solve it right away just by logging in as them.

Christmas is coming soon

February 16, 2019

upvote. please bring back.

February 22, 2019

I agree!  We need better control as admin.

Level 3
March 14, 2019

Please bring this back. When users go on leave, I no longer have any way of accessing their reports.  This is a huge problem.

EHAM06-EYgGqp
April 9, 2019

We need this feature... Seriously...

kumararajak
Level 5
July 23, 2019

It would be helpful if introduced again

Level 4
September 11, 2019

+1

September 14, 2019

Ran into a scenario today where this would have been really helpful (User left company, has old reports still running).