Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Bring back 'Login As User'

Avatar

Level 7

17-07-2018

With the switch over to experience cloud admin console we have lost the ability as an admin to login as other users. This was an incredibly useful function to allow us to problem solve our users issues and test access levels.

Please please can you return this functionality.

31 Comments

Avatar

Level 1

28-09-2018

This feature is a MUST HAVE! It's not acceptable to remove such functionality: it's a huge disservice from Adobe!

Avatar

Level 2

22-10-2018

Adobe, pls bring back this feature! It is very important to us for troubleshooting reports, dashboards, access rights etc... Basically only with this tool we can see what the end user really is seeing.

Avatar

Level 1

31-10-2018

Please bring back the login as user option! It is such a waste of time having to liaise with the profile owner every time there is a minor issue in their projects or setup, when we used to be able to solve it right away just by logging in as them.

Christmas is coming soon

Avatar

Level 2

14-03-2019

Please bring this back. When users go on leave, I no longer have any way of accessing their reports.  This is a huge problem.

Avatar

14-09-2019

Ran into a scenario today where this would have been really helpful (User left company, has old reports still running).