Unable to view any reports/menu in Adobe analytics | Community
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dataverse
dataverse
Level 2
October 5, 2017

Unable to view any reports/menu in Adobe analytics

  • October 5, 2017
  • 1 reply
  • 6832 views

I keep on getting following error when I login to Adobe analytics. I am unable to see anything else even though I have got admin access. Error- "You have successfully logged in, however no reports have been enabled for your account yet". Any suggestions on how to fix this issue?

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1 reply

Kaushalendra
Adobe Employee
KaushalendraAdobe Employee
Adobe Employee
October 5, 2017

Hi kamaldeepc​,

With Admin access you will automatically have all reports access and the error mentioned above is not possible.

When you state that your account is setup as Admin, do you mean Admin under Analytics UI or the Marketing Cloud UI?

Next steps from here could be to review the account access and get it corrected by any of the Admins in the company. If still it doesn't work, get a ticket opened with ClientCare team by any of the Supported Users in your company.

N
navee1
Level 2
February 24, 2023

Hey, Is this error resolved my our whole org is unable to access Adobe Analytics and this message pops up. I am an Adobe Analytics system Admin in my company. Reached out to Adobe as well still no response hoping to find if there is a resolution for this error.

V
veerak53614511
April 14, 2023

Hey Navee, Is your issue resolved?

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