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DigitalMarketi5
Level 2
October 8, 2019

More Reloads and Page Views when an Entry Page

  • October 8, 2019
  • 1 reply
  • 10514 views

I need help understanding why Adobe is reporting more reloads and page views for a page in the Entry Page report, than in the Page report. Both reports are in the same workspace, reporting the same (completed) time frame (not reporting today).

My understanding is that the Page report includes traffic totals for each page listed, and the Entry Page report is a subset of those totals, reporting results for the page, only when it was an entry page. Total visits and entries make sense between these reports. How can a page have more page views when it was an entry page than when it was viewed at any point in the visit?

Testing the top 10 pages indicates some pages are reporting as expected, others are not. Do we have an implementation error?

Thanks

-Jane

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1 reply

Andrey_Osadchuk
Andrey_Osadchuk
Level 10
October 9, 2019

Hi Jane,

The Entry Page dimension works as a "visit based segment". The number of page views and reloads in the entry page report returns total of these metrics for the visits that page was the entry page.

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DigitalMarketi5Author
Level 2
October 9, 2019

Hi Andrey

Thank you for your notes. Yes that is correct. I'd like to know how do we then have more page views from the entry report than the page report (for a selected page, not overall)? Please take another look at my question, let me know if you can help

Andrey_Osadchuk
Andrey_Osadchuk
Level 10
October 9, 2019

Number of Page Views for a given Entry page returns total number of page views for the visit when that page was the Entry Page. Does it make sense?

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