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January 24, 2018

Copy/Paste from Workspace into Excel or Browser

  • January 24, 2018
  • 1 reply
  • 6297 views

Is anyone else having problems copying data from workspace tables and pasting it into a program like excel? Sometimes it will work, but the majority of the time it doesn't. This is a problem that myself and multiple others at our company are continually running into. Sometimes I will try to copy for a couple minutes, and then suddenly it will start to work. Then I leave my computer for 5 minutes and come back again and it wont work again.

Any help would be VERY appreciated.

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1 reply

PratheepArunRaj
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
January 25, 2018

Dear Lil,

It often happens and also i can see many highlighting the same.

AbhijeetKMishra​, Gigazelle​,

Do you wanna comment anything?

Thank You!

Arun

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
Gigazelle
Adobe Employee
Adobe Employee
January 25, 2018

This has been a fickle bug to pin down and iron out. As a workaround, the next release will be including a right click 'Copy' so you don't have to agonize whether it actually copied to your clipboard or not.

July 30, 2018

Right click > Copy to clipboard should be available on any workspace project, so you can use that to reliably copy clipboard data.

The root cause behind why ctrl + c is occasionally refusing to copy data is still unknown. We still haven't been able to pin down a scenario where we're able to replicate it on our end. Since we haven't been able to witness the issue firsthand, we haven't identified a fix for it.

If you are able to consistently replicate a way that blocks ctrl + c from copying something to your clipboard, please let us know and we would be happy to push out a fix. There have been quite a few people who have experienced this, so we understand the issue is out there. We just need a way to see the issue in action so we know what to fix.


The issue I have is copying from a pop-up.  Steps I take: click on icon next to the segment or calculated metric to see the full definition in a pop-up/overlay window.  Highlight needed text. Either Ctrl + C or right click and click Copy from browser menu, attempt to paste.  Sometimes it works, sometimes it doesn't.  It doesn't matter if I click/attempt to copy from the body of the workspace or the list of metrics/dimensions from the left-panel.