Task description in Workload Balancer Summary Pane | Community
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Level 2
June 17, 2026
Question

Task description in Workload Balancer Summary Pane

  • June 17, 2026
  • 2 replies
  • 16 views

Is anyone aware of a way to surface the native task description field in the summary pane that displays on the right side of the workload balancer?  One of our user groups relies on information added to this field in order to determine the best resource to assign.  The summary pane in WL Balancer does not appear to be configurable, and I can’t seem to find a way to get that displayed in WL Balancer interface where they can also see resource capacity, other than asking the PMs to copy the description content into an Update, (since those do appear on the summary pane.). But that is far from ideal.  Appreciate any suggestions.

2 replies

Lyndsy-Denk
Community Advisor
Community Advisor
June 17, 2026

The Description field displays for me. You just have to scroll or jump down to the Details area in the pane. See the screenshot I attached. 

 

Level 2
June 17, 2026

Interesting. Thanks for sharing.  Mine doesn’t display that (see screenshot).  But it’s encouraging to see it on yours as that means it’s probably configurable somewhere.  Thanks!

 

 

Lyndsy-Denk
Community Advisor
Community Advisor
June 17, 2026

Hmm. And you can see the Description field when you click into the Task Details directly? If so, then this might be worth elevating to support.

Level 2
June 17, 2026

One additional interesting finding -- the description field does appear in tasks that have been assigned, but not for the unassigned tasks at the top.