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Ravi_Ansal2
Ravi_Ansal2
Level 5
July 20, 2017
Solved

Store Rich text in a Marketo field

  • July 20, 2017
  • 2 replies
  • 2321 views

Hi Everyone,

I am just creating a form where some one copy paste the whole email body and send out the email.

But As Marketo will not store the Breaks and Bold text in a text area field or even any field. the email does not look nice.

Can you help me with some solution or if we can use formula field to capture that.

Thanks in advance,

Ravi Ansal

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Best answer by SanfordWhiteman

Marketo will not store the Breaks and Bold text in a text area field or even any field. the email does not look nice.

That's not really an accurate way of putting it. Marketo fields can absolutely store HTML, and this isn't a Marketo issue.

When you you use a standard <textarea>, no HTML markup is generated (line breaks in textareas are true ASCII 10 linefeeds, not HTML <br> elements).  You must use an editor like TinyMCE or ckEditor to enhance the <textarea> to allow formatted text and store it as HTML.

2 replies

Josh_Hill13
Josh_Hill13
Level 10
July 20, 2017

There are some threads on API and Email 2.0.

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
July 21, 2017

Marketo will not store the Breaks and Bold text in a text area field or even any field. the email does not look nice.

That's not really an accurate way of putting it. Marketo fields can absolutely store HTML, and this isn't a Marketo issue.

When you you use a standard <textarea>, no HTML markup is generated (line breaks in textareas are true ASCII 10 linefeeds, not HTML <br> elements).  You must use an editor like TinyMCE or ckEditor to enhance the <textarea> to allow formatted text and store it as HTML.

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