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Sathish_Kumar-2
Sathish_Kumar-2
Level 2
February 5, 2019
Question

Bot Clicks

  • February 5, 2019
  • 2 replies
  • 2917 views

Greetings All!

We recently sent our monthly email to a group of clients on Jan 17th. We came across this unusual behavior, there were a large number of bot clicks registered 2 - 3 hours later from the email being delivered (except the hidden link we have on the email template ). We raised it with Marketo Support & we were told that we can't control the behavior of third party email scanners (some are even advanced enough to only click on some links or wait a certain period of time before clicking links). Has anyone faced similar issue? Is there a way to over come this?

Thank you in advance!

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    2 replies

    K
    karanhari-1
    Level 7
    February 5, 2019

    Hi Sathish,

    The steps mentioned in the correct answer in this thread - Spam filters registering clicks? , should be helpful.

    Best Always,

    Karan Hari

    Loren_Posendek
    Loren_Posendek
    Level 4
    February 5, 2019

    Hey @Sathish Kumar​! @Karan Hari​ is spot on with that thread. Another alternative is to use a combination of filters: Email was delivered + Visited web page: [web page linked to in email] - as mentioned in this community post referencing a blog that @Courtney Grimes​ wrote. Hope that helps!

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