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mbkass
mbkass
Level 3
October 13, 2020
Solved

Where can i find my list of IP Addresses?

  • October 13, 2020
  • 2 replies
  • 3708 views

I am looking for the IP addresses we use for email, and thought i could find it in my profile but dont see how. Nothing on the support site as far as I can tell. Does anyone know where to look?

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    Best answer by bisswang

    The IP address(es) is not visible inside Adobe Campaign Standard.

    You indeed need to check with Adobe support to provide you the list of IP addresses and if you have multiple also the IP affinity mapping.

    Note: this applies for PROD only. For STAGE instances, a single IP shared by different STAGE instances is used.

    2 replies

    SatheeskannaK
    Community Advisor
    SatheeskannaKCommunity Advisor
    Community Advisor
    October 13, 2020

    Hi @mbkass,

     

    Sometimes, if it's single ip address used to send emails then affinity on typology created with ip address and if do see name rather than ip address on the affinity then you can open a ticket with support to find out this information. Usually this ip info shared by your company to adobe when the subdomain delegation and audit was done.

     

    Thanks, Sathees

    Thanks, Sathees
      B
      Adobe Employee
      bisswangAdobe EmployeeAccepted solution
      Adobe Employee
      October 14, 2020

      The IP address(es) is not visible inside Adobe Campaign Standard.

      You indeed need to check with Adobe support to provide you the list of IP addresses and if you have multiple also the IP affinity mapping.

      Note: this applies for PROD only. For STAGE instances, a single IP shared by different STAGE instances is used.

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