What should I do if I get error code: XTK-170061 | Community
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james_icf
james_icf
Level 2
April 18, 2018
Solved

What should I do if I get error code: XTK-170061

  • April 18, 2018
  • 1 reply
  • 1903 views

I have an instance that went through a build update from 6.1.1.8770 to 8887. Whenever someone tries to login to the campaign console, they are prompted to upgrade it to match the application server. However, everyone that tries to upgrade is given the error XTK-170061. Why is this? Should everyone just ignore trying to update, is something not correct on the application server, something else?

Thank you

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Best answer by ShrawanSaxena-1

You can upgrade the console manually after downloading it from extranet.

Raise a ticket with Campaign support if console build is not available in download center section of extranet.

1 reply

ShrawanSaxena-1
Adobe Employee
ShrawanSaxena-1Adobe EmployeeAccepted solution
Adobe Employee
April 18, 2018

You can upgrade the console manually after downloading it from extranet.

Raise a ticket with Campaign support if console build is not available in download center section of extranet.

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