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nidhiv77838491
Level 2
January 26, 2017
Respondido

What is difference between inbound and Outbound channel?

  • January 26, 2017
  • 2 respostas
  • 2589 Visualizações

What is difference between inbound and Outbound channel?

    Este tópico foi fechado para respostas.
    Melhor resposta por florentlb

    Hi,

    Outbound channels are the most commonly used with Adobe Campaign: email, sms, etc. These are channels where you contact your customers using Adobe Campaign.

    Inbound channels, such as call center, are channels where you enable customers to contact you.

    Hope this helps,

    Florent

    2 Respostas

    florentlb
    florentlbResposta
    Level 10
    January 27, 2017

    Hi,

    Outbound channels are the most commonly used with Adobe Campaign: email, sms, etc. These are channels where you contact your customers using Adobe Campaign.

    Inbound channels, such as call center, are channels where you enable customers to contact you.

    Hope this helps,

    Florent

      nidhiv77838491Autor
      Level 2
      February 4, 2017

      Thanks Florent. It helped in understanding the concept

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