What is difference between inbound and Outbound channel? | Adobe Higher Education
Skip to main content
N
nidhiv77838491
Level 2
January 26, 2017
Répondu

What is difference between inbound and Outbound channel?

What is difference between inbound and Outbound channel?

    Ce sujet a été fermé aux réponses.
    Meilleure réponse par florentlb

    Hi,

    Outbound channels are the most commonly used with Adobe Campaign: email, sms, etc. These are channels where you contact your customers using Adobe Campaign.

    Inbound channels, such as call center, are channels where you enable customers to contact you.

    Hope this helps,

    Florent

    2 commentaires

    florentlb
    florentlbRéponse
    Level 10
    January 27, 2017

    Hi,

    Outbound channels are the most commonly used with Adobe Campaign: email, sms, etc. These are channels where you contact your customers using Adobe Campaign.

    Inbound channels, such as call center, are channels where you enable customers to contact you.

    Hope this helps,

    Florent

      N
      nidhiv77838491Auteur
      Level 2
      February 4, 2017

      Thanks Florent. It helped in understanding the concept

      Conditions d'utilisationAccessibility statement

      Loading footer...