Unable to run Adobe Campaign instance on windows 10 | Community
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Level 3
May 17, 2017
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Unable to run Adobe Campaign instance on windows 10

  • May 17, 2017
  • 2 replies
  • 2613 views

Hi All,

I have installed the Adobe campaign instance v6 6.1.1 build 8766 on my laptop having OS window 10. However it is showing a popup error while trying to launch the application. Please find the error in the screenshot. 

Is Adobe campaign compatible with windows 10? 

Kindly help to resolve this compatibility issue.

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Best answer by florentlb

Hello,

Yes Adobe Campaign is compatible with Windows 10. Can you make sure that your console is up to date compared to the server version?

Do you have the same issue if you enter the server address with https instead of http?

Also, according to the release notes, build 8766 is not a reference build. Can you upgrade to 8770 or higher?

Let me know,

Florent

2 replies

florentlb
florentlbAccepted solution
Level 10
May 17, 2017

Hello,

Yes Adobe Campaign is compatible with Windows 10. Can you make sure that your console is up to date compared to the server version?

Do you have the same issue if you enter the server address with https instead of http?

Also, according to the release notes, build 8766 is not a reference build. Can you upgrade to 8770 or higher?

Let me know,

Florent

Level 3
May 18, 2017

florentlb wrote...

Hello,

Yes Adobe Campaign is compatible with Windows 10. Can you make sure that your console is up to date compared to the server version?

Do you have the same issue if you enter the server address with https instead of http?

Also, according to the release notes, build 8766 is not a reference build. Can you upgrade to 8770 or higher?

Let me know,

Florent

 

Thanks for your suggestion Florent!

I just replaced https to http and its running fine now. 

Manish