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Adobe Employee
sudeyAdobe Employee
Adobe Employee
November 21, 2019
Solved

Unable to invoke ACS API through Adobe IO

  • November 21, 2019
  • 3 replies
  • 4346 views

I have integrated my ACS instance in console.adobe.io and have all the required credentials with me. My Org is AGSXXX. As par documentation after generating the access token from the JWT token I invoke the URL - https://mc.adobe.io/<ORGID>/campaign/mc<ORGID>/EVTsendEmail, I am getting the below response

{

    "headers": {

        "X-Request-Id": "ngx.var.requestId"

    },

    "http_status": 400,

    "message": "No match in backends for the given tenant id."

}

I have tried providing acsxxx as well but getting the same response as above. Any help on this would be appreciated.

Regards,

Suvadeep Dey

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Best answer by sudey

    Hi,

    This has turned out to be a different issue altogether. I was trying this on a older version of ACS and am upgrading to the newer version. Thanks for your help.

    Regards,

    Suvadeep Dey

    3 replies

    SatheeskannaK
    Community Advisor
    SatheeskannaKCommunity Advisor
    Community Advisor
    November 21, 2019

    Hi,

    If your Org Id is AGSXXX then your API endpoint will be something like this,

    For staging,

    https://mc.adobe.io/AGSXXX-mkt-stage1/campaign/mcAGSXXX/EVTsendEmail

    For Prod,

    https://mc.adobe.io/AGSXXX/campaign/mcAGSXXX/EVTsendEmail

    Thanks!

    Thanks, Sathees
      chan2111
      chan2111
      Level 4
      November 21, 2019

      ORGANIZATION ID:

      One ORGANIZATION ID is provided for each of the instances :

      <ORGANIZATION> : production instance
      <ORGANIZATION-mkt-stage1>: stage instance

      To obtain  ORGANIZATION ID value, refer to your administrator or your Adobe technical contact. You can also retrieve it into Adobe I/O when creating a new integration, in the licenses list (see the Adobe IO documentation).

      Example End point: https://mc.adobe.io/<ORGANIZATION-mkt-stage1>/campaign/profileAndServicesExt/profile/

        S
        Adobe Employee
        sudeyAdobe EmployeeAuthorAccepted solution
        Adobe Employee
        November 22, 2019

        Hi,

        This has turned out to be a different issue altogether. I was trying this on a older version of ACS and am upgrading to the newer version. Thanks for your help.

        Regards,

        Suvadeep Dey

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