Transactional event expiry

Question

Hi community,

Can you let me know the default expiration period fore transactional message.

For a transactional message I pause the publication and then resume it, the queued events if not expired will be processed, I am looking for this default expiration period set by Adobe as I am not defining anything in my payload.

Is it the 3.5 days, the message delivery duration period defined in delivery paramter?

mmbb110 · Accepted Answer

Hi, I did go through to this documentation prior, what I beleive is there should be some default expiration if we do not explicitly define in the payload.

I think the documentation is not clearly defining this unless I am missing something, if you have any other suggestions please let me know, I guess I need to open a ticket with support.

SatheeskannaK · Answer

Hi @mmbb110,

Delivery parameter that you're referring serves for different purpose. As far as i know there's not any default expiry associated to queued events when it's paused. Maybe below documentation provide details around on this,

Refer suspending transactional message section: https://experienceleague.adobe.com/docs/campaign-standard/using/communication-channels/transactional-messaging/transactional-message-edition/publishing-transactional-message.html?lang=en#suspending-a-transactional-message-publication

This documentation talks about how you can set expiration: https://experienceleague.adobe.com/docs/campaign-standard/using/working-with-apis/managing-transactional-messages.html?lang=en

Thanks!

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