SMS Auto replies configuration in ACS external account | Adobe Higher Education
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sriharshtotad
sriharshtotad
July 16, 2020
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SMS Auto replies configuration in ACS external account

  • July 16, 2020
  • 1 답변
  • 1284 조회

Are there any requirement on how the KEYWORD's for SMS auto replies should be configured in the ACS external accounts for SMS channel.

Auto replies are working for keywords like STOP/START & SUBSCRIBE/UNSUBSCRIBE but not for OPT-IN/OPT-OUT.

is it because of the hyphen in the OPT-IN/OPT-OUT keywords?

이 주제는 답변이 닫혔습니다.
최고의 답변: bisswang

Yes, it's related to that.

The keyword is only suppossed to contain A-Z / 0-9 at the moment

1 답변

B
Adobe Employee
bisswangAdobe Employee답변
Adobe Employee
July 20, 2020

Yes, it's related to that.

The keyword is only suppossed to contain A-Z / 0-9 at the moment

    sriharshtotad
    sriharshtotad작성자
    July 20, 2020
    Thank you Ramon.
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