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kim_4494
kim_4494
Level 1
December 19, 2017
Solved

Send at local time to recipient?

  • December 19, 2017
  • 5 replies
  • 4815 views

Is there a way to schedule an email so that it sends at the local time to the recipient?

i.e. schedule for 8am, but is delivered at 8am in recipient's timezone, not to all at 8am UK time?

Thanks,

Kim

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    Best answer by vraghav

    Hi Kim,

    This feature is called as Send Time Optimization and . is currently available as an out of the box feature on Adobe Campaign Standard. Please refer to Adobe Campaign Help | About send time optimization for more information.

    In v6 it is not available. However with help of consulting you should be able to get the feature developed using a custom delivery connector.

    Regards,
    Vipul

    5 replies

    vraghav
    Adobe Employee
    vraghavAdobe EmployeeAccepted solution
    Adobe Employee
    December 19, 2017

    Hi Kim,

    This feature is called as Send Time Optimization and . is currently available as an out of the box feature on Adobe Campaign Standard. Please refer to Adobe Campaign Help | About send time optimization for more information.

    In v6 it is not available. However with help of consulting you should be able to get the feature developed using a custom delivery connector.

    Regards,
    Vipul

      davidh2892249
      davidh2892249
      Level 5
      April 18, 2018

      Hi @@Vipul Raghav,

      Can you expand a little about a "custom delivery connector" for v6 of Adobe Campaign (classic).

      Is this the type of thing that would enable Send Time Optimisation (delivering a delivery to customer at best day/time based on previous engagement) or are you talking more about a solution to handle local timezones.

      If there is any documentation you could share, that would also be helpful.

      Thanks

      David

      vraghav
      Adobe Employee
      vraghavAdobe Employee
      Adobe Employee
      April 18, 2018

      Hi David,

      Thank you for sharing your query.

      There is no documentation available around it as it is custom implementation work and Consulting are the best people to say about it. Only they can explain if this is feasible to have Send Time Optimization on v6 or not. My knowledge says that custom delivery connector should be able to accomplish this.

      Regards,
      Vipul

      C
      ckumari12
      Level 3
      September 24, 2019

      Hi Vipul,

      Is this feature available in v7 of Adobe Campaign Classic?

      Thanks,

      Chandni

        J
        jitendrat766521
        Level 2
        November 25, 2019

        Hi Vipul,

        Could you please give some idea on how to achieve /create custom delivery connector for send Time optimization in adobe campaign classic?

        Thanks,

        Jitendra.

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