Salesforce Connector error: JST-310000 Error while compiling script '/crm/connectorDataMgt.js' line 4879: out of memory | Community
Skip to main content
salvdangelo
salvdangelo
Level 5
November 30, 2017
Solved

Salesforce Connector error: JST-310000 Error while compiling script '/crm/connectorDataMgt.js' line 4879: out of memory

  • November 30, 2017
  • 7 replies
  • 5706 views

Hi,

I recently get this error only with a specific Salesforce connector:

JST-310000 Error while compiling script '/crm/connectorDataMgt.js' line 4879: out of memory

Someone has an idea on how to solve this issue??

Amy_Wong​

kirti.rawat​

florentlb​

@Vipul Ragav

Adhiyan

@Jean-Serge Biron

Adobe Campaign​

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Best answer by Adhiyan

    Hi Sal,

    You need to increase the memory assigned to the javascript node of the serverconf.xml file .

    The maxMB parameter needs to be updated

    Refer :

    <!-- Configuring the JavaScript interpreter

             maxMB :  Maximum size in megabytes before running the garbage collector Default: 64

             stackSizeKB :  Size of each stack chunk in kilo octets Default: 8 -->

        <javaScript maxMB="64" stackSizeKB="8"/>

    Regards,
    Adhiyan

    7 replies

    Adhiyan
    Adobe Employee
    AdhiyanAdobe EmployeeAccepted solution
    Adobe Employee
    November 30, 2017

    Hi Sal,

    You need to increase the memory assigned to the javascript node of the serverconf.xml file .

    The maxMB parameter needs to be updated

    Refer :

    <!-- Configuring the JavaScript interpreter

             maxMB :  Maximum size in megabytes before running the garbage collector Default: 64

             stackSizeKB :  Size of each stack chunk in kilo octets Default: 8 -->

        <javaScript maxMB="64" stackSizeKB="8"/>

    Regards,
    Adhiyan

      salvdangelo
      salvdangeloAuthor
      Level 5
      November 30, 2017

      Hi Adhiyan,

      Can you tell me where can I find the serverconf.xml file in Adobe Campaign v6  ?

      Thank you!

      Salvatore

      david--garcia
      david--garcia
      Level 10
      November 30, 2017

      Depends on your installation but usually under

      salvdangelo
      salvdangeloAuthor
      Level 5
      November 30, 2017

      I have no configuration folder

      My version is 6.1.1 build 8857 and these are the main folders

      Adhiyan
      Adobe Employee
      AdhiyanAdobe Employee
      Adobe Employee
      November 30, 2017

      Hi Sal,

      Probably you have a instance hosted with Adobe and hence the serverconf.xml files will be present on the adobe hosted server.

      David shared the location from the campaign server directory and you are looking at the campaign client installation directory .

      Regards,
      Adhiyan

      florentlb
      florentlb
      Level 10
      December 4, 2017

      If your instance is hosted by Adobe, you can ask support to help you for such configuration scenarios (like checking/modifying the server configuration file).

      Florent

      A
      ankitk37082747
      October 10, 2018

      Hi Adhiyan​ - I too have faced similar problem and wanted to know, is there any way we can identify how much more memory needs to be assigned to javascript interpreter and what can be impact of it on our server etc., what parameters should be checked before increasing the value ?

      Regards,

      Ankit

      Terms & ConditionsAccessibility statement

      Loading footer...