RST-360011 An error has occurred - please contact your administrator. PGS-220000 PostgreSQL error | Community
Skip to main content
Level 2
November 23, 2021
Question

RST-360011 An error has occurred - please contact your administrator. PGS-220000 PostgreSQL error

  • November 23, 2021
  • 3 replies
  • 2176 views

Hello, we are able to access data on our Staging instance via an API using this filter (in bold)in the URL: https://INSTANCEURL/profileAndServicesExt/cusTABLENAME/byText?text=test@test.com&filterType=email 

 

We are now trying the same in Production and are getting this error: RST-360011 An error has occurred - please contact your administrator.
PGS-220000 PostgreSQL error: ERROR: invalid input syntax for integer: "test@test.com"

There are no differences in the table configurations between Staging instance and Production instance. I have also republished Production. 

 

The field is set to Text for both instances. Any thoughts on why we are getting this integer syntax error in Production?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

3 replies

CRM_jwAuthor
Level 2
November 23, 2021

Note, if we are trying to access production table data without adding the filter, then we are able to retrieve the data using this call: https://mc.adobe.io/hersheys/campaign/profileAndServicesExt/cusStageProfileWebForm

But accessing all table data without adding a filter is not a good way, hence we are using a filter.

Adobe Employee
December 1, 2021

Which fields did you enable for the quick search on the custom resource as byText uses that part.

Else did you try adding a custom filter, e.g. byEmail, to use via API then?

Sukrity_Wadhwa
Community Manager
Community Manager
December 23, 2021

Hi @crm_jw,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!

Sukrity Wadhwa