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oleksandr_herhovskyi
Level 2
May 28, 2021
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Queued events of the transactional message

  • May 28, 2021
  • 2 replies
  • 1218 views

Hello all,

I have a question according to transactional messaging publication process.

We can suspend publishing our transactional message by using the Pause button. The events are therefore no longer processed, but instead kept in a queue in the Adobe Campaign database.

Is it possible to delete one of the events from this queue? Or somehow to update the data? 

 

 
Thank you in advance, 
Alex

 

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Best answer by SatheeskannaK

Hi @oleksandr_herhovskyi,

 

Once events reached transactional event there's no way to delete/update the payload data as it's coming via API.

 

Thanks, SK

2 replies

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
May 28, 2021

Hi @oleksandr_herhovskyi,

 

Once events reached transactional event there's no way to delete/update the payload data as it's coming via API.

 

Thanks, SK

Thanks, Sathees
    LaurentLam
    LaurentLam
    Level 5
    May 28, 2021

    Hi,

    there s two ways to achieve your goals as there is no "unpublication" / "pause" process with Message Center

     

    1- best solution:

    filter out the eventType(s) that should not be process at the beginning

     

    2- ugly solution:

    create an eventType that is used by none of your templates (ex: "Fake"), assign this new eventType to all of the template that you want to "unpublish" and publish them:

    All the upcoming events will fail as their eventType won't be able to find a template on the RT instance.

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