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jillm71962059
jillm71962059
April 24, 2017
Solved

Purchased wrong item

  • April 24, 2017
  • 1 reply
  • 784 views

Hello,

I have been trialing Adobe Elements 11 to edit some videos, I decided  to purchase the system. I paid £70 and it seems that I've purchased Adobe Photoshop 15, I've already got Photoshop 11.  I downloaded it and I can't access the video section. I thought I'd bought Adobe Elements 15. Is there any way that I can exchange it? I need to edit over 10 videos in the next 2 weeks so I need to sort this out quickly.

Hope someone can help

Many thanks

Jill Morris

Lancashire, England

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Best answer by florentlb

Hello Jill,

This is the forum for Adobe Campaign, please redirect your query to the correct forum : https://forums.adobe.com/community/premiere_elements

Thanks,

Florent

1 reply

florentlb
florentlbAccepted solution
Level 10
April 28, 2017

Hello Jill,

This is the forum for Adobe Campaign, please redirect your query to the correct forum : https://forums.adobe.com/community/premiere_elements

Thanks,

Florent

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