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smritib81656502
smritib81656502
February 19, 2018
Solved

Problem with Adobe ID Login into Adobe Campaign Classic (v7)

My understanding is that our Campaign v7 instance has been provisioned for IMS ID as I had raised a client care ticket for the same. But when I am trying to login using my Marketing Cloud ID it says that I am not authorized in the Campaign logs. The exact error is:

XSV-350039 'smriti.b@xxx.com' operator has no rights. Unable to connect. (iRc=-69)

Can some one suggest what could be missing here? Thanks.

Additionally, when I log in using my Marketing Cloud ID, I get a dialog with null string. Screenshot below:

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davidk21713691
davidk21713691Accepted solution
Level 3
February 21, 2018

Hi,

Make sure the user is added as an user to Adobe Campaing on the Marketing Cloud.

Thanks

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1 reply

davidk21713691
davidk21713691Accepted solution
Level 3
February 21, 2018

Hi,

Make sure the user is added as an user to Adobe Campaing on the Marketing Cloud.

Thanks

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